Scan and report
Every asset carries a QR code. Scan it, add photos, video and error codes, and the job is logged against the right machine.
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Service management for commercial kitchens
Every fault, engineer and appliance — in one calm system.
CES connects the kitchens you look after, the engineers who fix them and the office that schedules and bills the work. Fault to signature to invoice, without the phone tag. Creating an account is completely free — you only ever pay for the repair work you approve.
Free forever for customers — report faults, track engineers and download reports at no cost.
AI-assisted triage
Likely causes, suggested parts, tools and repair duration reach the engineer before they arrive — always confirmed on site.
Visit reminders
Customers get an email reminder one hour before their booked engineer visit, with the number to call if the time no longer suits.
Field-first engineer app
Today's jobs, history, manuals, parts, labour, signature capture and reports — built for a phone in a hot kitchen.
Separated by design
Customers see only their own sites. Engineers see only their jobs. Administrators see everything, with a full audit trail.
Customers
Sites, assets, warranty, service history, live ETA and downloadable reports.
Engineers
Today's route, AI diagnosis, parts, labour, signature and offline-safe updates.
Administrators
Scheduling, engineers, inventory, invoicing and the analytics behind it.